Fraud Alert: Fraudsters Impersonating Bank Employees
We want to make our business customers aware of a recent increase in fraudulent phone calls targeting businesses.
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Fraudsters Impersonating Bank Employees
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Several businesses in our area have reported receiving calls from individuals claiming to be employees of Premier Bank. In these calls, the fraudsters have identified themselves as members of our treasury management or fraud departments and have attempted to create a sense of urgency regarding wire transfers or account activity.
In some cases, the caller has demanded to speak with someone in accounting and has become aggressive when challenged. Fortunately, the businesses that reported these incidents recognized the suspicious behavior and did not provide any sensitive information.
What You Should Know
Premier Bank will never:
In some cases, the caller has demanded to speak with someone in accounting and has become aggressive when challenged. Fortunately, the businesses that reported these incidents recognized the suspicious behavior and did not provide any sensitive information.
What You Should Know
Premier Bank will never:
- Ask you to provide online banking passwords, security codes, or one-time passcodes over the phone.
- Pressure you to initiate a wire transfer immediately.
- Demand confidential account information from a receptionist or unauthorized employee.
- Become hostile or threaten consequences if you ask questions or request verification.
Be cautious if the caller:
- Creates a strong sense of urgency.
- Insists on speaking with accounting or treasury staff immediately.
- Requests wire transfer instructions or account credentials.
- Refuses to provide verifiable contact information.
- Calls from an unfamiliar or generic number (such as a “Wireless Caller” ID).
- Becomes aggressive when challenged.
How to Protect Your Business
If you receive a suspicious call:
If you receive a suspicious call:
- Do not provide any information.
- Do not initiate a wire transfer based solely on the call.
- End the call immediately.
- Contact Premier Bank directly using the phone number 563-588-1000.
- Notify your internal accounting and treasury staff so they are aware of the scam.
If you believe you may have provided account information, online banking credentials, or wire instructions to a suspicious caller, contact our bank immediately at 563-588-1000 so we can help protect your accounts.
We are actively monitoring these reports and working to keep our customers informed. Thank you for remaining vigilant and helping protect your business from fraud.